# Support

> longbook Support: the help articles, Support in the app, and email to a person.

- Page: https://longbook.app/support/

Most questions are answered in the [help articles](https://longbook.app/help/): getting started, importing statements, connecting Claude or ChatGPT, purchases and Cloud, privacy, and what to do when something goes wrong.

[Ask Support](https://longbook.app/support/) [Read the help articles](https://longbook.app/help/)

Support is longbook's AI. It answers from the help articles, and if it can't help, someone on the team replies to you by email. In the app it is under **Settings**, then **Help & about**, then **Support**.

- **Help**: [longbook.app/help](https://longbook.app/help/), every article.
- **Email**: [contact@longbook.app](mailto:contact@longbook.app), answered by a person.

Please don't send account numbers, card details or amounts. We never ask for the contents of your longbook. Support loads only when you open it. The [privacy policy](https://longbook.app/privacy-policy/#collect) says what it keeps.